Refund policy
Kyx Capital – Return & Refund Policy
Thank you for shopping at Kyx Capital.
Please read this Return & Refund Policy carefully before making a purchase.
1. All Sales Are Final
At Kyx Capital, we do not accept returns, exchanges, or refunds for any products.
Once an order is placed, it cannot be canceled or modified.
Please double-check product details, sizing, and shipping information before completing your order.
2. No Refunds or Returns
Because of the nature of our business and our commitment to product authenticity and quality:
-
No refunds will be issued for any reason.
-
No returns or exchanges are accepted.
-
All sales are final.
3. Shipping & Delivery
Once an order has been shipped:
-
The package becomes the responsibility of the shipping carrier.
-
Kyx Capital is not liable for delays, damages, lost packages, or delivery issues caused by the carrier.
-
Customers must contact the shipping company directly with any delivery-related concerns.
4. Incorrect or Damaged Items Upon Arrival
Although we do not accept returns or refunds, if you receive an item that is incorrect or significantly damaged upon arrival, please contact us within 48 hours of delivery so we can review the issue.
-
Email: kyxcapital@gmail.com
-
Include photos/videos of the product and packaging.
Note: Cosmetic packaging damage or shipping wear does not qualify.
5. Contact Information
If you have any questions about this policy, you can reach us at: